Will I lose my profile or subscription information if I switch to a new phone?

Will I lose my profile or subscription information if I switch to a new phone?

Before switching to a new device, you'll want to make sure you have already created your Good Vibes account to ensure no data is lost. Once you've created your Good Vibes account on your old phone, any session history or subscription information on that device will sync to your Good Vibes account on your new device. So, you can access it from the new devices by simply logging into your account.  


Switching from Android to iOS


If your Good Vibes subscription was purchased through your Google Play account, you will need to cancel your current Good Vibes subscription within your Google Play account because iOS phones do not support Google Play. To do this, head to the Google Play Store website, click 'Account' in the left-hand menu and scroll down to the Subscription section and cancel. If you have any trouble, please see this support article for more details: https://support.google.com/googleplay/answer/7018481


Switching from iOS to Android


If your Good Vibes subscription was purchased through your iTunes account, you will need to cancel your current Good Vibes subscription within your iTunes account because Android phones do not support iPhone app store. You can do cancel through iTunes on another device or by contacting Apple directly at https://getsupport.apple.com


Once your subscription expires, you'll need to renew subscription on your new device in order to keep enjoying Good Vibes Premium.

    • Related Articles

    • I just downloaded this app. Am I going to be charged?

      The Good Vibes app is free to download. You are not charged for simply downloading it or creating a Good Vibes account. If you believe you have activated the 7 Day Free Trial or have already been charged and would like to check your subscription ...

    • How do I update the password on my Good Vibes account?

      If you are currently logged in to your Good vibes account and you would like to change your password, please follow the steps below:  1. Go to the home screen, Click on the hamburger icon at the top right side.  2. Tap on Account. 3. Scroll down and ...

    • Favorite or un-favorite a track

      1. Go to Good Vibes Official App. 2. Open a track that you want to keep in your favorite list. 3. After opening the track, you will see different options (Timer, Share button, Heart icon, Down Arrow inside Cloud). 4. Tap the Heart icon to add it to ...